The D.L. Martin Co. strives to achieve the highest levels of customer satisfaction in all products and services we offer through continual improvements in operational excellence. We work closely with our customers to understand their needs and expectations and then commit ourselves to meet or exceed those needs and expectations. Quality driven management and great pride in our commitment to quality enables us to succeed. We are dedicated to building long-term customer relationships based on our performance.
Quality Policy: The D.L. Martin Co. will provide products that consistently meet the quality expectations of our customers.
Quality Mission: To deliver the highest quality products on time, every time, at world market competitive prices.
 Canadian Welding Certificate |
 ISO Certificate |
 Quality Manual |
ISO Registration: 9001:2008, Current Registar SAI GLOBAL
Being ISO certified shows our commitment to quality and continuous improvement. Being ISO certified involves:
- Thriving to continually improve
- Reliable Customer Communication
- Documented In-Process, First Article, Final Inspections
- Tracking of Quality Issues
- Consistency across departments
- Constant Communication with personnel/customers
- Stringent Contract Review Process
- Monthly Management Reviews
- Quarterly Review of Suppliers
- Corrective and Preventative Action System
Quality Objectives
D.L. Martin Co. ensures compliance to the quality policy by committing ourselves to the following objectives:
- Improving operational efficiency
- Lowering operational costs by reducing system waste
- Reducing scrap and rejected material
- Improving quality of finished products
- Improving ability to meet customer commitments
Inspection Processes
D.L. Martin Co. orders go through a quality process performed to Zero Acceptance Number Sampling Plans with AQL of 1.5. Inspection processes may include the following:
- First Piece Inspection Data
- First Article Inspection Reports
- Receiving Inspection Data
- In-Process Inspection Data
- Final inspection Data
- Calibration Data Base
- Corrective Action
- Preventive Action
- Deviation Requests
- PPAP's
- PFMEA's and full capability studies
Inspection Equipment
D.L. Martin Co. maintains a variety of inspection equipment to meet our customer's needs to include:
- Sheffield Measurement 1808-MEA Coordinate Measuring System
- L.S. Starrett RCS 2828-18 Coordinate Measuring System
- L.S. Starrett digital hardness tester
- Mitutoyo PH-A14 Profile Projector with QM-Data 200
- Ohaus digital scale
- Federal surface gages (4)
- Various intertest gages
- 6" V-Blocks
- Various Specialized Micrometers
- Mitutoyo digital dial caliper (up to 40")
- .001-1.00 pin gage set
- Rock of Ages 2'x3' Granite Surface Plate
- Starrett 2'x2' Granite Surface Plate
- Brown & Sharpe 22" height indicator
- Various dial depth gages
- Parrallel bars
- Mitutoyo grade A gauge block set (5)
- Various depth micrometers
- Wilson Rockwell Hardness Tester
- Bore gages
- Assortment of master rings, O.D. setting discs, thread plugs, and ring gages
Gene Snyder
Quality Supervisor
(717) 328-2141 Ext: 165
Fax:
(717) 328-5437
gsnyder@dlmartin.com
| Sheffield Measurement (Giddings & Lewis) | |
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| Sheffield Endeavor+ 9.12.7 CMM | |
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